Order/Shipping.

Shipping for art:

For sculptural work, the cost of shipping is calculated separately based on country and weight of the work. For UK purchases, we can arrange deliveries or collections from the London studio.

Shipping for leatherwork:

We offer both UK and international shipping for all our leather products.

Order process for leather goods:

1. Order placed: Once your order is placed, we will endeavour to complete the production of ‘made to order’ pieces to the highest level as soon as we can. 

2. Production 'made to order': All our bags are made to order from our London based, Studio Candice Lau. This normally takes our craftswoman 3-4 days to complete so to ensure it is at its best! (Yet sometimes, we have shorter lead times but we will let you know if that is the case.)

3. Delivery notice: You will be kept informed about the process of the order throughout until it is ready for delivery.

4. Out for delivery: Once the product is out for delivery, we will send through a tracking number so you will know exactly where and when to expect the parcel.

N.B. We have had very smooth International shipments since we started International sales. We perceive that the trusty delivery service will continue to keep us and our customers well served. However, we know that sometimes, there is a chance that parcels get held up by customs, so please do keep this in mind when ordering which may affect the delivery time we have stated on our website. 

Customs duty:

Please take note, for international shipping, the purchaser/client is responsible for any customs related charges by the courier upon delivery.